Terms & Conditions

1. Acceptance of Terms

By reserving a safari permit, booking a heritage journey, or otherwise engaging the services of Wild on Wheels Travel ("we", "us", "our"), you ("the guest") acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

Wild on Wheels Travel is an independent, privately run safari booking and travel assistance business. We are not a government department, the Forest Department, or its official booking website. Safari permits are issued by the relevant state Forest Department (for example, the Rajasthan Forest Department for Ranthambore National Park); we apply for permits on your behalf. Our terms operate alongside — and never in place of — the rules laid down by the park authority, which remain final and binding.

2. Booking & Permits

• Safari permits are issued by the Forest Department and are strictly limited in number per shift. A booking is confirmed only when a permit is allotted — not at the time of payment. If no permit is allotted, your payment is refunded in full.
• Permits are non-transferable. The name, age, and government ID furnished at the time of booking must exactly match the details of the traveller boarding the vehicle.
• We recommend booking core-zone safaris at least 90 days in advance during peak season (October–March), as permits are exhausted quickly.
• Vehicle type — 6-seater Gypsy or 20-seater Canter — is subject to availability and Forest Department allotment.

3. Payment & Pricing

All prices are quoted in Indian Rupees (₹). Package prices shown on this website are starting prices. Before you pay, we send a written quote that states the exact price and exactly what is and is not included — for example permit fees, safari vehicle, guide, accommodation, meals, transfers and taxes.

We take a 50% advance of the quoted amount when you book, and the remaining 50% once your safari permit is confirmed. If the permit cannot be allotted, we refund the full amount you have paid. Government-mandated fees, foreign-national charges and camera fees are charged at the prevailing Forest Department rates and may change without prior notice.

4. Cancellation & Refunds

• 30+ days before safari: full refund, except any Forest Department permit fees that the department itself does not refund.
• 15–29 days: 50% of the tour value is refundable.
• Under 15 days & no-shows: non-refundable.
• Permit fees paid to the Forest Department are governed by their refund policy and are, in most cases, non-refundable regardless of our own terms.

5. Safari Timings

Safaris operate in two shifts daily — a morning and an afternoon drive — with timings shifting seasonally with sunrise and sunset. Guests must report to the designated pick-up point at least 30 minutes before departure; late arrivals cannot be accommodated and forfeit the permit without refund.

The Park generally remains closed for tourism during the monsoon (1 July – 30 September) for core zones, though select buffer zones may stay open. Timings are indicative and subject to Forest Department directives.

6. Zone Allotment

Ranthambore is divided into zones 1 – 10. Zone allocation is performed by the Forest Department's computerised system and is beyond our control. While we may register a preferred zone on your behalf, we cannot guarantee any specific zone. Tiger sightings are a privilege of the wild and can never be promised in any zone.

7. Identification

Every traveller must carry the original, valid government photo identification used at the time of booking — Passport for foreign nationals; Aadhaar, Voter ID, Driving Licence, or PAN for Indian nationals. Entry is denied without matching original ID, and no refund is payable in such an event.

8. Park Conduct & Wildlife Ethics

• Maintain silence. Do not shout, whistle, or play music — noise distresses wildlife and ruins the experience for others.
• Single-use plastic, alcohol, tobacco, and firearms are strictly prohibited inside the Park.
• Do not feed, tease, or attempt to touch any animal. Remain seated within the vehicle at all times.
• No littering. Carry back everything you bring in.
• Follow all instructions of your Forest Department guide and driver without exception. In tiger reserves, guides are licensed and assigned by the Forest Department. Non-compliance may result in removal from the park without refund.

9. Liability & Force Majeure

A safari is an expedition into an untamed wilderness. The guest participates at their own risk. Wild on Wheels Travel shall not be liable for injury, loss, or damage arising from wildlife encounters, terrain, weather, or circumstances beyond our reasonable control.

We are not responsible for delays, cancellations, or closures caused by force majeure events — including but not limited to Park closures, government orders, adverse weather, or natural calamity. Alternative dates will be offered where feasible.

10. Governing Law

These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts of Sawai Madhopur, Rajasthan. Questions regarding these terms may be directed to wildonwheelstravel@gmail.com.