Privacy Policy

1. Information We Collect

When you enquire or book, we collect the information you give us directly, including:

• Identity & contact: name, age, nationality, email, and phone number.
• Government identification: passport or national ID details, only when the Forest Department requires them to issue a safari permit.
• Trip details: travel dates, number of guests, park, safari type and zone preferences. We do not collect card or bank details through this website.
• Correspondence: messages you send us through website forms, email, phone or WhatsApp.

2. How We Use It

We use your information to reply to your enquiry, apply for safari permits on your behalf, arrange your stay and transfers, confirm and manage bookings, and — only if you subscribe — send occasional newsletters. We do not sell your personal data.

3. Sharing & Disclosure

We share personal information only where necessary to deliver your journey:

• With the relevant state Forest Department (for example, the Rajasthan Forest Department for Ranthambore), to apply for safari permits — identity and ID details are mandatory for this.
• With hotels and transport providers, only to arrange the parts of your trip you have asked us to book.
• Where required by law, court order, or lawful government request.

4. Cookies & Analytics

Our website uses Google Analytics to understand how visitors use our pages so we can improve them. Analytics cookies can be blocked in your browser at any time without affecting your ability to browse. Enquiry and booking forms submitted on this website are stored in our content management system (Sanity), and our website is hosted by Vercel; our team is notified of new enquiries by email or WhatsApp.

5. Data Retention

We retain your information only for as long as necessary to fulfil the purposes described here and to meet legal, tax, and regulatory obligations. Identity documents shared for permits are held only for the duration required by the Forest Department and are then securely deleted.

6. Security

We protect your data with encryption in transit (HTTPS) and by limiting access to our team. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

You may request access to, correction of, or deletion of your personal information, and withdraw consent to marketing messages at any time. To exercise these rights, write to us at wildonwheelstravel@gmail.com and we will respond within a reasonable period.

8. Children's Privacy

Bookings that include minors are made by an accompanying adult, who provides and consents to the processing of the child's details. We do not knowingly collect information directly from children.

9. Contact Us

For any question about this Privacy Policy or how we handle your data, email wildonwheelstravel@gmail.com.